Brown-Forman Hospitality and Events Supervisor in Aberdeenshire, United Kingdom
This varied role will including planning and executing events across our three distilleries and responsibility for trade/VIP/media group visits. This includes a number of properties offering overnight accommodation along with managing external contractors such as housekeeping services and caterers. Working closely with Brown-Forman meeting planning staff, sales and marketing organizations as well as other homeplace staff members, to deliver high levels of service and guest experience
Coordinate group visits and provide premium experience to trade/distributor/VIP/media groups while on property.
Works closely with Brown-Forman event planners and homeplace team to coordinate trade groups visiting the distillery.
Provide operational coordination and supervision for external contractors eg caterers
Plan and deliver events as required across three distilleries
Manage onsite properties, including overseeing contract housekeeping services.
Source suppliers and ensure consistent stock of all amenities required for delivery of service.
Work with homeplace manager to ensure facilities are maintained to a high standard
Adhere to Brown Forman health and safety procedures and champion safe ways of working.
Develop, implement and maintain standard operating procedures for all hospitality areas ensuring compliance with food safety standards and other statutory requirements and relevant legislation.
Train and mentor team members to assist in delivery of hospitality services across sites and properties.
Work with homeplace manager and accountant to manage costs and align with budget, and administrative assistant to ensure appropriate billing/invoicing for services/event.
Required Experience & Education:
- High School/GED/Secondary School
Minimum 5 years experience in a similar role in the hospitality, retail, or spirits/wine industry.
Demonstrated ability to complete workload within designated time and high level of accuracy with little supervision.
Excellent communicator and interpersonal skills
A team player who demonstrates a partnering attitude and capability. This will be a small staff, must be willing to jump in and do what needs to be done.
Flexible and adaptable to changing workloads
Availability to work weekends and holidays
Demonstrated ability to develop and maintain effective working relationships with internal employees as well as external business partners.
Action oriented; responds in a timely and effective manner to business issues and opportunities.
Highly organized; is capable of meeting multiple deadlines and juggling multiple projects.
Preferred Experience & Education:
Have an in-depth knowledge of our industry and experience supervising others.
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Global Marketing
Req ID: JR-00000366