Brown-Forman Seasonal Visitor Center Team Member in Aberdeenshire, United Kingdom
Scope: A fantastic opportunity has arisen at one of Scotland's oldest distilleries near Huntly, Aberdeenshire. You will act as an ambassador for the distillery and its products, hosting guests on tours and working across all visitor centre functions including retail and bar.
Work across all areas of the visitor centre including hosting groups, working in the retail shop and tasting bar
Host all levels of tours of the distillery, delivering high standards of customer service.
Responsible for opening and closing premises.
Assign roles for daily operations, including allocating tours
Ensures uniform application and consistency of company policies and procedures and develops good employee relations.
Ensure the Visitor Centre is kept clean, tidy and free from hazards at all times.
Drive safety initiatives. Ensure that safe working conditions exist and that all programs and policies are effectively practiced.
Undertake daily checks of tour route ensuring safe access through the distillery.
Ensure compliance with BF quality policies, standards, and systems.
Complete all daily banking requirements
Complete monthly stock takes.
Minimum 2 years of face to face customer service or retail experience
Must be fluent in English
Strong verbal communication skills
Strong people skills
Strong time management and organizational skills
Ability to multi-task and prioritize
Ability to work with minimal supervision
Keen attention to detail, with a commitment to follow through and follow-up
Must act in a professional manner in all situations
Must be willing to work weekends
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Global Marketing
Req ID: JR-00002343