Brown-Forman Retail Sales Supervisor in Amatitán, Mexico

Job Description:

The Supervisor is responsible for management and oversight of the Casa Herradura

Retail operations (sales, staffing, scheduling,customer relations) and any off-site

locations and/or (Tequila Town Store, BTL activations, etc). Responsible for ensuring

retail operations meets with Herradura brand goals and is aligned in all branding of

Herradura merchandise and bottle/product sales. Provides direction, leadership, and

support as necessary to achieve a premium shopping experience to all visitors and

guests. Supervisor carries out supervisory responsibilities involved with direct

personnel management, loss prevention, physical inventory, proper cash/PCI

compliance/management, merchandising, customer service, product tastings at the

stores and any other duties as may be assigned.

Descripción de puesto

Responsible for management of inventory and supportive reporting (monthly

reports, sales, inventory, trend analysis, comparison). Prepares, analyzes and

shares monthly sales report (Interpret and assess financial performance of

profit/loss within the gift shops). model the business units expenditure and

operational plan

 Responsible for monitoring expenditure and progress against budget, taking

appropriate measures to keep expenditure on course.

 Strives to identify business opportunities and implement the related actions in

order to ensure the achievement of the retail goals, in alignment with

Homepalce Manager.

 Identifies new SKU opportunities and products.

 Develops and executes a yearly retail promotional calendar in conjunction with

brand team.

 Partners w/ the brand and outsourced vendors for cohesive brand items and

ecommerce operations.

 Manages amenity program to maximize revenue generation and build brand

awareness by working with external groups and internal BF/VIP/Trade groups

that rent distillery facilities.

 Manages POS retail system (day to day operations, staff training.)

 Hires, trains, manages, evaluates and directly supervises CH retail personnel

and temporary retail employees as well as seasonal temporary and/or contract


 Schedules part-time, temporary and/or contract retail team personnel with the

goal of minimizing labor costs.

 Responsible for yearly inventory and ultimately reconcile with Controller, retail

ops expert, and accounting.

 Shares all projects and merchandise orders with Manager, Homeplace and the


 Oversees all customer complaints relative to the shops. #AC 1 #ElJimadorFamily

About Brown-Forman:

Brown-Forman, founded in 1870, is a diversified producer and marketer of fine quality beverage alcohol brands. Headquartered in Louisville, KY, Brown-Forman currently employs about 4,000 people and has offices or facilities in 30 cities across the globe. Starting in the mid-1950s, the company began a series of acquisitions that would place it among the top 10 largest spirits companies in the world, selling its brands in more than 135 countries across the globe. These include many of the most well-known and best-loved wines and spirits brands, including Jack Daniel’s, Finlandia Vodka, Old Forester, Woodford Reserve, Herradura and el Jimador Tequilas, and Korbel champagnes. For more information about the company, please visit

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Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Production

City: Amatitán

State: Int'l

Country: Mexico

Req Type: Exempt

AutoReqId: 3953BR