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Brown-Forman Credit & Collection Supervisor in Guadalajara, Mexico

Supervision, administration, coordination and control of a specific portfolio of clients through its analysis and monitoring, ensuring the correct and timely recovery of resources.


  • Sales orders release through their analysis and validation in the system in accordance with credit policies.

  • Balance statement generation and sending to the corresponding client and commercial area

  • Payment reminders in advance of invoice due dates

  • Timely collection recovery

  • Ensure the correct payment to Customers of Commercial debts by the sales representatives

  • Apoyo y capacitación del personal a su cargo en gestiones con clientes y áreas de interrelación de la empresa

  • Conduct balances and trade debts reconciliations with clients in accordance with the corresponding credit policies

  • Report any significant past due in the AR and/or any situation that could have an impact in collections

  • Report any significant delay in commercial debts payments

  • Bad debt reserve determination in accordance with US and Mex GAAPs

  • Payment application monitoring of personnel under their charge, as well as their own, in the SAP system.

  • Analysis of charges and/or discounts in payments from customers as well as monitoring and resolution of them.

  • AR must be duly updated, that is, up to date in payments and credit notes.

  • AR review and monitoring

  • Credit lines evaluation, management and increases thereof

  • Ensure the correct load of credit terms by channel and client

  • Updating client files according to policies

  • Application for guarantees and their follow-up according to the channel and amount of the corresponding credit line.

  • Credit rate evaluation based on customer payment behavior

  • Credit reports generation in Spanish and English and follow-up as required.

  • Preparation of presentations in Spanish and English for the Credit and / or Corporate Committee

  • Attending meetings with commercial area, Corporate, etc. as required

  • Collection projections preparation

  • Days Sales Outstanding determination

  • Determination of the collection KPI for payment of commissions to the commercial area

  • Follow-up on the delivery of credit and collection information requested by internal and external auditors.

  • Participation and involvement in the automation of credit processes, as well as their improvement and efficiency.



  • Bachelor degree in Accounting, Business Administration, Finance or similar.


  • 5 a 7 years in similar positions, experience in wholesalers and retail customers


  • English (Advanced level)

  • SAP AR module

  • Excel high level (functions, pivot tables, etc.)

  • Accounting, finance, legal, credit analysis, collection process expertise

  • Skills: leadership, supervision, strong communication, analysis, decision taken, initiative, team player, attitude of service.

  • Claim and payment process expertise

  • Work under pressure

  • Ease of Speech and Negotiation, decision making

  • Stress management, Strategic orientation

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Finance

City: Guadalajara


Country: MEX

Req ID: JR-00000318