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Brown-Forman Jack Daniel's Manager for Technical Packaging Quality in Lynchburg, Tennessee

Meaningful Work From Day One Responsible for packaging materials with a value of $125,000,000 and finished package quality from receipt through the shipment of 18,000,000 cases. Establish, manage, and direct activities related to Packaging Material Supplier plant approvals, material qualifications and new package development as it relates to Packaging Quality. Support packaging and bottling process improvement and corrective action projects by providing quality plans, testing and analysis related to packaging materials. Lead a team of 3 Sr. QC Specialists and temporary employees needed to support production. Responsible for monitoring packaging material quality and finished goods for adherence to specification and performance on the production lines for JD Family of Brands and any other products bottled by the Jack Daniel Distillery. Assist and advise operating areas of bottling, logistics, and receiving regarding testing and use of quality tools to evaluate packaging material related issues.

Provide Leadership and Quality Assurance Support to other Jack Daniels Supply Chain Facilities as needed.

Provide guidance to QC staff and all production employees on the interpretation and application of quality standards by using problem solving techniques and objective testing of materials for conformance to standards. Collaborates with Corporate resources to establish specifications and methods that ensure packaging material and barrel performance and finished product packaging that meets our customer needs and expectations. Support packaging, bottling and other JD Supply chain facility process improvement and corrective action projects by providing quality plans, testing and analysis related to packaging materials.

Determines disposition of packaging materials and finished goods as they relate to packaging quality and performance. Empowers and equips production personnel to make sound quality decisions regarding product package quality through training and coaching using B-F quality standards. In Director’s absence, assumes responsibility for all Quality Control department activities.

What You Can Expect

  • Reviews data collected, performs statistical analysis, and reports trends related to products, raw materials, and finished goods. Provides reports and recommendations to plant and corporate management. Leads efforts in investigating and implementing automated inspection equipment or other technologies to increase the quality of finished product.

  • Develops and supervises an audit program of incoming or stored materials, work in process, and finished goods to determine machinability and conformance to material specifications.

  • Develop package quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures.

  • Initiates and/or manages corrective and preventive actions as required to improve package quality.

  • Validate packaging processes by establishing operating parameters, best practices and necessary attributes, measuring performance and quality.

  • Document technical packaging testing procedures and train QC and bottling personnel and b documenting evidence; determining operational and performance qualification; writing and updating quality procedures.

  • Oversees the collection of packaging quality data related to packaging materials and finished goods. Analyzes data and prepares reports with recommendations to plant and corporate management.

  • Coordinates with Purchasing to maintain open communication with packaging material vendors to meet the specifications of purchase orders. Document feedback to vendors and require corrective action from vendors to ensure high quality packaging materials.

  • Assumes duties of Manager of Product Quality Control during her/his absences to ensure that there is no disruption in delivery of QC services to the plant.

  • Assists Bottling and Bottling Maintenance in resolving process and operational issues as they relate to quality.

  • Coordinate and lead investigations of packaging related complaints and initiates any corrective action necessary to prevent reoccurrence.

  • Identify, report, and assist operations personnel in addressing production problems related to packaging quality.

  • Select and manage external resources as needed to complete packaging analyses to ensure high quality processes and materials are used during all areas of production.

  • Shared responsibility for developing, maintaining, and controlling documented Technical Packaging Quality System.

  • Provide leadership for the site-wide Quality Improvement and Cost of Quality Efforts related to packaging components and bottled product.

  • Food Safety Responsibilities:

  • Engage in food safety and quality culture through support and participation of SQF activities as they relate to packaging materials and bottling.

  • Provides resources for continuous improvement of the Food Safety and Quality system as it relates to packaging materials and bottling.

  • Member of Jack Daniel's Bottling Food Safety and Quality (FSQ) Team

  • This multidisciplinary team is responsible for developing as well as implementing and enforcing the documented and approved Food Safety and Quality Plan.

We Are Looking For People Who

  • Have a Bachelor’s degree in Engineering or Science, at least 10 years of experience in packaging material manufacturing, packaging material quality, bottling operations, and production quality control.

  • Experience in glass manufacturing and glass plant quality control.

  • Strong skills in math and statistics; understanding of Statistical Process Control and how they apply to the manufacturing environment.

  • Strong computer skills including Word, Excel, Access and PowerPoint

  • Demonstrated communication skills—ability to clearly communicate technical issues to all levels of employees.

  • Demonstrated project leadership and interpersonal skills with ability to coordinate efforts with internal and external stakeholders such as production, vendors and Corporate Packaging and QA.

  • Knowledge of Beverage/Food Industry Packaging Material Standards and Specifications.

  • Demonstrated Managerial experience – minimum of 7 years of direct management of personnel.

  • Demonstrated ability and understanding of how to use systematic processes and a strategic perspective to investigate and resolve quality issues.

What You Can Add To The Team

  • Graduate degree in chemistry, engineering, or related field.

  • Demonstrated ability to apply comprehensive knowledge of packaging testing procedures and quality control tools to the completion of complex assignments.

  • Professional certifications related to quality control, quality systems, and analytical chemistry such as: ASQ

  • Certified Quality Engineer, Certified Quality Auditor, or Certified Manager of Quality and Organizational Excellence.

  • Knowledge of SAP software for inventory control and quality management.

  • Knowledge of BATF regulations as they apply to distilled spirits.

  • Hands on experience and proven results using TPM, Six sigma or similar continuous improvement methodologies.

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Production

City: Lynchburg

State: Tennessee

Country: USA

Req ID: JR-00003458