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Brown-Forman Tour Guide Utility in Lynchburg, Tennessee

Position Responsibilities: Work as full-time Tour Guide for the Jack Daniel Distillery Visitor Center and represent the brand to approximately 300,000 visitors per year. Tour Guide includes complete understanding of the brand, town and history of Jack Daniel, production processes, all Jack Daniel’s whiskey brands, the TN Squire Association. This position will occasionally perform custodial duties and other duties as needed, such as tasting room setup, greeter, special event set up/tear down, office work for projects etc.


Minimum Requirements : Must be an accomplished good-will ambassador with excellent interpersonal skills, capable of providing a positive public relations experience to all of our visitors. Must have in-depth knowledge of the whiskey-making process and of Jack Daniel’s & Lynchburg’s history and lore. Must be willing to work a rotating schedule to cover a 7 day/ week Visitor’s Center operation which includes day and evening work plus holidays and overtime. Must be physically able to walk tour path and give a minimum of 4 tours per day; must be able to work outside in various temperatures and weather conditions and walk several miles a day. Ability to lift or carry 50 lbs. Must possess or be able to obtain TIPS Certification and State ServSafe Permit to serve beverage alcohol at JD events. Must be able to learn and enforce Distillery guidelines for Security and Safety related to weather, production needs, medical incidents and general crowd control. High school education or the equivalent.

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Production

City: Lynchburg

State: Tennessee

Country: USA

Req ID: JR-00003279