Brown-Forman Key Account Manager in Monterrey, Mexico
What You Will Do in This Role
The KAM will be accountable for developing long term partnerships with your portfolio of assigned Key Accounts (Convenience Stores). Ensure that these partnerships lead to strong sales and Gross Profit performance for both sides always thinking in short and long terms. Implement tactics and the overall execution of the business plan. Connect with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
This will be accomplished in a compliant manner with a high degree of integrity strictly following all B-F policies and all applicable Mexican laws.
What You Can Expect
Drive Business Forward
The KAM is the lead BFM point of contact with the assigned key accounts (Convenience Stores), and will be accountable for a successful customer business relationship coordinating appropriate resources to meet the customer´s needs
Accountable for sales performance, both takeaway and deployments, strategies and tactics in coordination with Shopper Visibility , Sales Field Operations, Credit and Collection, Finance & Marketing for the assigned customer portfolio
Responsible for driving sales and Gross Profit through strong, value added relationships and business understanding
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
Lead contract negotiations for the assigned accounts
Develop and evaluate account business plans and ensure they meet strategic business objectives and align with emerging trends and market changes
Elaborate and present Executive Business Summaries to accounts; encompassing accurate business results, market data, financial outcomes and operational issues
Demonstrate highly effective account management skills and exemplary selling competencies
Collaborate with internal KSH on identifying business opportunities and developing appropriate tactics and strategies
Track market trends and analyzes these to identify new opportunities to build up B-F’s business
Perform market visits to identify potential opportunities and assure plans implementation
Track and manage sales volume forecasting to anticipate demand
Assist with high severity requests or issue escalations as needed
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Build close relationships with customers and KSH to improve effectiveness and efficiency of the partnership. The KAM will develop and manage key business activities for the assigned accounts, negotiate and maintain a sustainable long term relationship, work to facilitate the generation of mutual benefits, unlocking opportunities and always
Maintain and further develop key relationships with retail senior buyers and executives at a corporate level
Introduce key members of BFM team to further develop the partnerships as needed, always looking for possible business expansion
Establish and formalize the Key Account Strategy; from ideation to implementation, looking to strengthen BFM relationship with top retailers
Review business results with Key account business partner
Team Development and Internal Leadership
Align and develop internal resources to grow overall Key accounts relationships by building strong links to BFM KSH
Manage allocated accounts, budget and resources provided, yielding maximum effectiveness and impact
Responsible for developing business plans involving cross functional collaboration
acilitate account management by coordinating selling activities and customer interactions through effective leadership and communication with other areas to ensure appropriate customers’ needs are met
Track assigned KPIs, providing adequate coaching and feedback to develop a sound plan of action for each account
Order calls tracking and management (order generation through to deliver)
Assure an appropriate financial tools management to invest on discretionary discounts and Trade Marketing Funds resources in order to maximize value creation
Work closely with Supply Chain to assure sales order fill-rate compliance (order frequency & fill rate compliance, management for minimum order call, inventory levels)
Competitor promotion and activities tracking
Manage billing, A/P and invoicing issues and use internal resources to solve and communicate issues
Balance promotional activities across Retailer Development accounts
Monitoring the financial portfolio of each of your assigned business partners
W e Are Looking For People Who
Bachelors Degre of Business Administration, Marketing, Finance (Economic - administrative areas)
Experience from 2 to 4 years in Convenience Stores in consumer goods companies
Strong commercial acumen.
Strong analytics and data skills
Strong knowledge of office suites, e.g. Excel, ppt, word
Communication English-Spanish (Intermediate level)
Fast-moving Consumer Goods industry experience
Effective working in a fast paced and fluid environment that requires strong ownership, bias for actions, ability to prioritize, and deliver high quality results.
Ability to think and act both strategically and tactically from developing strategic plans, working with large amount of data, to applying metrics to test hypotheses, develop insights, and quantify results.
Demonstrate strong learning capabilities on new skills, new methodology etc.
Good financial / business sense, with understanding of impact on business
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Emerging International Division
State: Estado de México
Req ID: JR-00001932