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Brown-Forman Customer Account Manager - Off Premise in Pleasanton, California

"This role offers an opportunity to work in the largest channel for the largest market in the world for Brown-Forman. The wide range of customer concepts within this role provides a platform to learn and drive the many ways Brown-Forman and these customers go to market in this very competitive channel. The experience you will gain from both a Chain Headquarter call and Distributor Management perspective will be invaluable for your future career growth! This role also collaborates with many different functions within the Brown-Forman organization including Finance, Operations, Marketing and E-Premise." - State Manager, Off Premise CA Chains

* 2 CUSTOMER ACCOUNT MANAGER - OFF PREMISE ROLES AVAILABLE.

What You Will Experience:

Customer Management & Key Account Development

  • Responsible for developing and maintaining a strategic partnership with assigned B-F key customers

  • Assumes leadership role in understanding, developing and implementing key customer initiatives

  • Creates customer focused win-win initiatives that enhance B-F and customer profitability

  • Leads/facilitates customer and distributor meetings at all levels within their organizations to gain programming on joint initiatives

  • Develops customer plans and presentations; assumes ownership of attaining all relevant goals

  • Leads or leverages Brand Ambassadors within accounts for brand education

Building Productive Relationships & Partnerships

  • Collaborates with Region, Channel and State stakeholders to leverage growth opportunities and brand platforms to drive business with customers

  • Develops fiscal year plans of assigned customers to Region, Channel, and State stakeholders

  • Works to align B-F priorities with customers

  • Collaborates with State stakeholders order to win with assigned customers

  • Manages the execution of National/Regional programs through the BF Merchandising Manager and distributor account teams

  • Collaborates with the West ePremise and the West Customer Marketing Manger to drive 360 programming

Planning & Analysis

  • Reviews data relevant to accounts and the market to convert insights to actions for key customer/distributor presentations

  • Manages local brand TMF budgets

  • Manages local discounting plan in collaboration with the finance team

  • Conducts customer meetings (monthly/bi-monthly in accordance with customer needs

  • Conducts monthly distributor meetings to review customer and financial plans

  • Communicates pricing expectations to customer, distributor, and internal B-F stakeholders

  • Ensures alignment and execution to drive profitability at all levels.

What Exactly Are We Looking For?

  • Bachelor’s degree plus 3-5 years of sales/industry experience; or 7+ years relevant experience

  • Experience calling on chain headquarter buyers

  • Demonstrated knowledge of off-premise environment and three-tier distribution system.

  • Demonstrated ability to build relationships and maintain effective working relationships with top level account decision makers, distributors and all internal stakeholders.

  • Ability to analyze and translate insights data (Tableau, Nielsen, IRI, & NABCA).

  • Demonstrated coaching and teambuilding skills

  • Demonstrated ability to think strategically

  • Demonstrated knowledge of Google Drive: Docs, Sheets, & Slides

  • Ability to work independently with little supervision – self-motivated

  • Excellent oral, analytical and written communication skills

  • Strong organizational and planning skills

  • Valid driver’s license

What Sets You Apart

  • Beverage alcohol industry experience

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: USA & Canada

City: Pleasanton

State: California

Country: USA

Req ID: JR-00002984

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