Brown-Forman Commercial Operations Manager in Sydney, Australia
Brown-Forman Australia has hit phenomenal growth recently and we are looking to continue this momentum as we move into the next fiscal year. We have set clear objectives to strengthen our iconic brands such as Jack Daniels, expand our portfolio through innovation and upweight our digital & ecommerce capabilities.
As a result we are excited to launch several new opportunities across our Sales and Marketing functions to bring further simplicity and to capitalise on market opportunities. We invite you to join our winning team, be a part of this fantastic growth momentum and experience our unique inclusive culture.
Our Australian team of around 150 people, work in regional and city locations throughout the country, with offices in Sydney (Head Office), Melbourne, Brisbane and Perth.
Meaningful Work From Day One
The Commercial Operations Manager is an integral sales leadership role within the Brown-Forman Australia (BF-A) business. Primarily, the role is to lead initiatives and processes that enable better planning, more informed decision making and drive greater effectiveness of the commercial organisation.
Critical to this role is the ability to work cross functionally and influentially across the organisation to lead continuous improvement and enable the wider commercial organisation to positively grow our business and our brands.
What You Will Experience
Lead, from a commercial perspective, trade investment management, reporting and optimisation
Partner on channel pack price architecture execution, customer mix and margin management
Collaborate on promotional strategy, efficiency, analysis and ongoing evaluation and review and make recommendations on corrective action
Design strategies to grow revenue and contribute to pricing / promotional plans on new product development
Develop revenue and operational systems and tools to enable timely insight and analysis
Commercial Operations and Reporting
Lead commercial reporting including key customer reporting, field sales reporting and market share benchmarking
Coordinate the planning, reporting and reconciliation of sales incentives
Manage commercial tools and third party providers including car fleet and refrigeration and point of sale storage/delivery
Organise and manage seasonal merchandising and sampling programs with internal stakeholders and external providers
Collaborate on customer/outlet segmentation and targeting and lead opportunity evaluation
Manage and coordinate the development of salesforce dashboards
Provide timely competitor analysis to key stakeholders
Lead sales and marketing business planning processes and coordinate planning activities with other functions and stakeholders
Coordinate sales forecasting, planning and reporting processes
Partner on new business targeting and opportunity evaluation, and formulate recommendations to grow revenue and profit
Develop and maintain National Sales calendar
Lead and develop a team of two direct reports
Act as a trusted advisor on revenue management and commercial operation topics to the Sales Leadership Team in addition to other senior business leaders
Lead the growth of diversity and inclusion within the team where different perspectives are encouraged and valued
Implement and foster a brand building culture with a focus on continuous improvement
Spend time in trade across all channels to drive business understanding and identify opportunities
Data and Systems Management
Lead further implementation of enabling technologies and systems including CRM across the commercial organisation
Lead new customer and account integration processes
Manage all pricing and product submissions and processes with all direct customers
Represent the sales leadership team in internal and external data and systems forums
Prior experience in sales or finance management / leadership
Demonstrated people and team leadership
Minimum 5 years experience within the FMCG industry. Experience in liquor industry is advantageous
Strong business acumen and analytical skills, P & L experience
Experience in revenue management / commercial strategy / trading terms is highly regarded
Proven success in developing partnerships and influence key stakeholders
Bachelor’s degree in business, marketing or related discipline
Enriching Life, Enriching Careers
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer premium and equitable pay. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce. We are dedicated to creating a responsible drinking culture, providing a safe, inclusive, and engaging workplace, protecting the environment, and making a positive contribution to our communities.
We are an equal opportunity employer, supporting a diverse and inclusive workplace. We won the AHRI 2018 Award for LGBTI Inclusion and the Australian LGBTI 2018 Award for Organization of the Year. We encourage applications from all backgrounds
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Emerging International Division
State: New South Wales
Req ID: JR-00002436