Brown-Forman Retail Coordinator - Woodford Reserve in Versailles, Kentucky

Job Description:

Position Summary:

Provides support to the retail management team in all aspects of the daily operations of the gift shop. Assists in the supervision and daily direction of sales associates. Manages incoming orders and daily customer communications. Highly motivated and ensures the gift shop is aligned with brand goals and delivers a premium shopping experience to all visitors and outside customers.


  • Perform opening and closing duties

  • Accurately complete transactions and handle money

  • Prepare deposits and balance cash drawers

  • Assist in maintaining the presentation of the sales floor

  • Ensure adequate stock levels are maintained at all times

  • Maintains visual appearance of sales floor

  • Assist in answering customer questions and resolving customer issues

  • Provide excellent customer service at all times

  • Answer the phone and relay messages appropriately and clearly

  • Fulfills and processes special orders and shipping

  • Ensure rules and laws are being followed at all times

  • Assist the retail management staff with various tasks and projects as delegated

  • Assist the inventory team with the movement of merchandise between the warehouse and gift shop as well as assist with receiving pallets

  • Work with retail management to develop staffing schedules

  • Ensure all pricing and barcodes on merchandise on the floor is accurate

  • Participate in periodic cycle counts and well as physical inventory

Must Requirements:

  • Availability most weekends and holidays

  • Education: High School Diploma-required, Bachelor’s Degree preferred


  • A minimum of 2 years of retail experience required

  • At least 4 years preferred

Pref er red Skills / Qualifications:

  • Must be available to work weekends and holidays (when open)

  • Must be available to work evening events

  • Ability to lead by example and ensure rules Knowledge of our products and history

  • Able to operate retail software and troubleshoot minor technology issues

  • Able to operate engraver and Corel Draw

  • Understanding of inventory management

  • Must be able to communicate clearly

  • Strong math skills

  • Strong problem solving and critical thinking skills

  • High accountability

  • Strong attention to detail and accuracy

  • Able to lift 25 lbs regularly, move and occasionally lift 100+ lbs (with assistance), bend and reach. Physical activity on a regular basis is required

  • Ability to work well with others and contribute positively to the Woodford Reserve Team



About Brown-Forman:


For more than 145 years, Brown-Forman Corporation has enriched the experience of life by responsibly building fine quality beverage alcohol brands, including Jack Daniel’s Tennessee Whiskey, Jack Daniel’s & Cola, Jack Daniel’s Tennessee Honey, Jack Daniel’s Tennessee Fire, Gentleman Jack, Jack Daniel’s Single Barrel, Finlandia, Korbel, el Jimador, Woodford Reserve, Old Forester, Canadian Mist, Herradura, New Mix, Sonoma-Cutrer, Early Times, Chambord, BenRiach and GlenDronach. Brown-Forman’s brands are supported by nearly 4,600 employees and sold in approximately 160 countries worldwide

For more information about the company, please visit

We're on Twitter:

See us on LinkedIn:

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Marketing

City: Versailles

State: KY

Country: United States

Req Type: Non-exempt

AutoReqId: 4550BR